What we will not do is push other customer’s work aside to accommodate urgent orders – that wouldn’t be fair at all. And we cannot run urgent orders by themselves, it would be economically unviable and turn a slick and efficient service into chaos.
So, how can we deal with your urgent order? Well, we can help you help yourself. Many, many 35mm slide jobs are actually despatched the same day they are received. We can’t guarantee that, there are so many variables involved, BUT you increase your chances by making sure we have the order and images by 10am or uploaded overnight. Any job that arrives after 11am definitely won’t be going out the same day.
You can make sure your images are prepared correctly (plenty of advice elsewhere on the website) and that you use credit/debit cards that have funds available.
Don’t delay sending off the order. Even five minutes might make the difference between catching a process or being rolled over to the next day.
Note that View-Master reels are a much more involved process and have a five working day lead time, and film formats other than 35mm slides also have longer lead times.