We try to maintain a three working day maximum turnaround time for 35mm slides, but it is often less than that. If you have a more urgent time schedule then please ring or email us first so that we can try to accommodate you – forewarned is forearmed! Larger film formats and View-Master reels have longer lead times – the product pages give estimated despatch dates.
There is no specific insurance with First Class or Airmail delivery but Royal Mail has a maximum of £20 compensation for loss or non-delivery.
For deliveries that need to be guaranteed next day we use Royal Mail Special Delivery. The next day delivery service is only available within the UK and is for deliveries next working day, Monday to Friday. The next day courier service costs £10 and is UK only. A signature is required with next day deliveries – please consider this, if there is no one to sign for the package then your delivery will be delayed.
Note: ‘Next Day delivery’ doesn’t mean you receive your order gets the day after you place it! It is an alternative to normal first class post delivery (where delivery should be next day, but often isn’t).
For non-UK deliveries we offer Airmail postage and packing – within Europe is from £9.30 (+ VAT within EU)
Airmail postage and packing Rest of the World is from £10.50
These international tracked and signed services (to most of the world) should arrive within 10 working days of despatch.
For urgent international deliveries, we can arrange next day or two day DHL deliveries – please ask for a quotation.